Availability / Changes:
The Party Shop reserves the right to amend any content on this website at any given time and to substitute any item that may be out of stock with a similar item that The Party Shop deems as similar.
All items need to be ordered at least 24 hours prior to when they are needed to be collected or delivered.
When in cases of popular items/during our seasonal times or in the event of bad weather, The Party Shop reserves the right to delay delivery or collecting of goods. Where this arises we will contact you by email.
Lifespan of Balloons:
We can only guarantee balloons for the time period set out in the description of each item and below:
Latex (rubber) balloons approx 12-14 hours* (need to be collected / delivered on the day of your event).
Foil balloons approx 3-4 days* once kept at room temperature (will expand in heat and decrease in cold).
Single / double bubble balloons approx 3 -4 weeks*.
If your balloons go down after the time period set out or if they are damaged due to mishandling on the customers part in store or after we regret that we will be unable to offer you any refund or credit.
Please note that balloons are not toys and are designed to be handled with care.
The Party Shop reserves the right to examine and determine if a balloon a mishandled balloon. In the event of your balloons being damaged as a result of mishandling or damage to the balloon on our part when inflating we will be more than happy to offer you a full refund upon us receiving the full item and proof of purchase (receipt) within 48 hours of purchase date. This does not effect your statutory rights.
Delivery / Collection of Goods:
The Party Shop offers two timescales for deliveries.
Your goods can be delivered during the two timescales and the customer must provide with full correct and current information for all deliveries. The customer must also make sure that they themselves or their chosen contact will be at the delivery address when goods are delivered.
In the event of us being unable to make the delivery due to the reasons set out above we will be unable to offer any refund/credit for the delivery and additional delivery charges will be charged to the credit card provided at time of purchase for the goods to be returned to us and where applicable for the goods to being redelivered.
Collection/Deliveries are only available during the times specified at the checkout area of your order.
Orders collected or delivered outside our hours of business are only by consent of The Party Shop and subjected to additional charges. This does not effect your statutory rights.
Rental of Goods:
See below link for more information:
We are happy to refund or exchange any item(s) that is faulty or misrepresented. We regret that we are unable to offer an exchange/credit/refund for any item(s) that are not faulty or misrepresented. If you feel your items qualify for a exchange/credit/refund as outlined above please return your item(s) to us within 48 hours of purchase date with your receipt and we inspect items and offer a refund where necessary. This does not effect your statutory rights.
At varies times promotional prices/items may occur. These prices/items may only be available when purchased online and prices quoted by contacting us may be higher.
Out of Stock Items
The Party Shop may be out of stock of an item(s) you may have purchased online and may have be listed as in stock at time of purchase. We offer a “first come first served” policy and should your item(s) be out of stock at time of us processing your order we will contact you by phone or email to advise of out of stock item(s) and offer alternatives.
Printed Bouquets and Printed Latex
Our printed latex and bouquets colours are picked at random. We are unable to pick specific colours for you. The print on the balloons may vary in bouquets but will designs will match your event. Example: 4th Birthday Bouquet may have one 4th printed latex, one stars designed latex and one streamers designed latex instead of one 4th printed latex and two birthday latex etc… The Party Shop reserves the right to deem what matches to your event.
The Party Shop (www.partyshopdonnybrook.com/www.partyshop.ie) is a subsidiary company of Hanley Event Group and all terms and conditions are applicable to both. The Party Shop reserves the right to amend or delete any of these terms at anytime and the customer is bound by such changes.
By ticking the relevant boxes regarding terms and conditions you have agreed that you have read and understand these terms and conditions.